Essentials
The core for running guarding safely and legally.
Estimated monthly
- Guard app with clock-in, patrols and panic
- Control room, exceptions and dispatch
- Incidents and client portal
- Staff records and
Security operations software for Africa
Every guard, alarm and invoice on one record.
Vigia runs a private security company end to end: guard shifts and patrols, the control room, armed response, compliance, payroll inputs and billing. It replaces paper occurrence books, WhatsApp groups and month-end spreadsheets, and it follows .
Sample data
EV-00121Missed patrol · CP-003-02 · Review
SH-00214Clock-in verified · Post A · On post
RD-0031RU-02 on scene in 11 min · SLA met
One operational record
From the first clock-in to the invoice at month end.
Most firms run four or five systems and fill the gaps with phone calls. In Vigia each step creates the evidence the next one needs, so a verified shift becomes billable hours and a cleared alarm becomes proof for the client.
1
Verified shift
The guard clocks in on post, inside the geofence, with a face check and a current .
SH-00214 · 19:52
2
Patrol and presence
NFC or QR checkpoints, photo checklists and random presence checks prove the guard stayed alert.
CP-001-01 → 04
3
Exception
A missed scan or a panic reaches the control room with the site's procedure and a timer.
EV-00121 · 19:14
4
Dispatch
The nearest armed-response unit is sent, tracked and timed from accept to all clear, with the case number on the record.
RU-02 · 11 min
5
Client and invoice
The client sees patrols and incidents live. Verified hours flow into the monthly invoice in .
INV-2026-0418
Guard app
Clock-in, patrols, post orders, incidents and a panic button that never waits for the network.
Day, night and 24-hour postsControl room
Live map, exception queue, step-by-step procedures and timers that escalate on their own.
24/7 operationsArmed response
Dispatch crews, track them to the scene and prove the response time to your client.
Accept · arrive · clearClient portal
Your clients see patrols, presence, incidents and reports without phoning the control room.
White-labelledWorkforce and payroll inputs
Staff records, , rosters and verified hours ready for payroll.
Expiry alertsBilling and finance
Contract rates, billing runs and built from the shifts that actually happened.
Cash in transit
Routes, crews and a custody ledger that records every hand-over of cash.
Chain of custodyArmoury and certification
Firearm registers tied to each officer's and competency, out of the box. No other security platform offers it.
Estates and households
Visitor passes, resident panic and household subscriptions you can sell under your brand.
New revenueEvery feature
Everything Vigia does, and everything it will.
The first release, due at the end of November 2026, covers guarding, the control room, supervision, billing, requisitions, cash in transit, and armoury and certification. The rest follows release by release; features marked coming soon are on the roadmap and shape the plans you buy today.
Compliance as configuration
Each country is a pack, not a rewrite.
Regulator, guard grades, wage tables, tax, currency, languages and data law live in a country pack. Every value carries its legal source and the date it takes effect, so a gazetted change reaches you as an update you approve.
Pack liveVigia default pack until the country pack ships
Pack live
Built for local conditions
Made for power cuts, patchy signal and round-the-clock shifts.
Software designed for London or Toronto assumes power and data are always on. Vigia assumes they are not.
Offline first
Every action is saved on the phone and syncs when signal returns. Panic falls back to SMS.
Proof of presence
Geofenced clock-in, NFC and QR checkpoints, liveness checks and random presence checks.
Outage aware
Power-loss and battery alarms are matched to so a power cut does not flood the queue.
WhatsApp for clients
Alerts and daily reports reach clients on the channel they already use, with opt-outs kept.
Pricing ·
Published prices. Monthly terms. No lock-in.
You pay per active guard each month, billed in . Start with the core and add modules as you grow. Your data can be exported in full at any time.
Professional
Essentials plus supervision, payroll inputs and a richer client experience.
Estimated monthly
- Supervisor visits, inspections and spot checks
- Rosters, verified hours and
- Client reports and service requests
- Everything in Essentials
Enterprise
For large firms and groups that want the full platform and a named contact.
Estimated monthly
- Guard assurance: presence checks and face match
- Insights and AI assistance
- Single sign-on, API access and your own domain
- 4-hour priority support and a success manager
Build your plan
Pick a plan, then add the modules you need. Modules marked coming soon can be reserved now and switch on when they are released.
Running more than 2,000 guards, several branches or more than one country?
Large firms and groups get volume pricing, a dedicated environment if you need one, group-wide reporting across companies and a named success manager. Tell us your size and we will send a custom quote.
Grow your business
Sell new services on the platform you already run.
The large groups earn a growing share of revenue from technology services. Vigia gives a mid-size firm the same services under its own brand.
Remote video guarding
Virtual patrols and talk-down from your control room.
per cameraHousehold panic subscriptions
A panic app for families under your brand.
per householdEstate and visitor access
QR visitor passes shared from residents' WhatsApp.
per unitResponse network
Hand alarms outside your area to another Vigia firm at an agreed price.
per responseCash services
Smart-safe collections and next-day credit reports.
per safeMonthly risk reports
Automatic site reports your clients will pay for.
premium tierSee it with your own sites
Book a 45-minute walkthrough.
We set up a sample company with your kind of sites and posts, then walk through a full 24 hours of day and night shifts, from clock-in to the client report.
01
A short call about how you run guarding, the control room and client reporting today.
02
A live walkthrough of the guard app, control room, back office and client portal.
03
A pilot plan with your sites, staff import from your spreadsheets and a go-live date.